Mobile application management providers See the Mobile app management license agreement for more info on wrapping the Meetings mobile app. This requirement prevents anyone getting into the meeting or training session without proper credentials. Ciscos long term direction is to use only REST APIs (for all operations on users and meeting sites). View only - Allows users to view, but not change, information in Site Administration. Sign in to Webex Site Administration go to Users > Edit User . Yes, thank you! You can manage every Webex service in one location. Allow attendees to join the audio conference (Meetings), Allow attendees or panelists to join the audio conference (Training), Allow attendees or panelists to join the audio conference (Events). This setting also applies to Webex Webinars. of users who can simultaneously host or attend sessions. Webex provides a secure environment that you can configure as an open place to collaborate. For example, an authorized administrator can customize session configurations to disable a presenters ability to share applications, or to transfer files on a per-site or a per-user basis. Sign in to Webex Administration Use Webex Administration to manage your users and their Webex accounts. The options marked with an asterisk (*) are available only for sites managed in Site Administration that dont have single sign-on enabled. After triggering the site update from Webex Site Administration, you can sign in to Control Hub to see the status of the site update. Users in the organization can be authenticated by your IdP if your organization is configured for SSO. Otherwise, you'll see a success message. You can't use Site Administration to manage a meetings site after updating to Control Hub. How do I create a website in Webex? For a demonstration on how updating your site to Control Hub works, see this video. In the left navigation pane under Services, click Meeting. Users can request for host privileges or additional services from their Webex site landing page if an administrator allows it. Full admins in the organization has write access to all Control Hub managed Webex sites. Sign in to Webex Site Administration and go to Users > Add User. Per the help doc above, claiming users can take up to 14 days. Some users may have a different email address in Site Admin and Control Hub. A guest user is categorised into the following user groups: Unverified Users Users who have not signed in and whose identity is not authenticated. Users can have different email addresses or passwords across different Webex sites. Some values, such as address, arent synched yet from Webex identity to Meeting sites. This CSV file includes username values. Users are managed centrally in Control Hub, including assigning licenses and service level configurations. All users of the site who shouldn't be in your organization are deleted from your organization. Wait for the export to finish. This setting also applies to Webex Webinars. Select a default language and time zone for the user. Note : For customers who have performed a silent installation of Webex Productivity Tools or the Webex Meetings desktop app for an earlier version and are planning to upgrade to a later version, you must first perform a silent . Differences between Site Administration and Control Hub managed Webex sites, Small business account management (paid user), Administrative differences between Control Hub and Site Administration, Control Hub organization is configured with SSO, Display internal user tag in participant list, Update Webex Meetings site management from Site Administration to Control Hub. If you have other Webex products, such as the Webex App, you have to manage the users and settings for that product in Control Hub. A CAPTCHA mechanism (Completely Automated Public Turing test to tell Computers and Humans Apart). Thank you! Hosts can admit guests who are legitimate attendees, and deny entry to the attendees who aren't. In Site Admin you can assign a host license to any user. These links appear only if one or more users have requested an account (host or participant) on your site. When you are managing a meeting site in Control Hub, users cannot request their own host account for that site. Roles & Responsibilities: Administers large deployments of Exchange environments and messaging systems Configuration, support and administration of Exchange Perform regular checks and conduct troubleshooting as necessary Qualifications & Requirements: Review the list to check for any problems while updating. By default, all meetings are locked after 5 minutes, and everyone must wait in the lobby until the host admits them. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services. Collaborate Technical Requirements Guide. We had a problem updating the Webex users. You can read about these prerequisites in the earlier parts of this article. If users forgot their password, they can just click on Forgot your username or password? Scroll down to Security Options > Other and check Hide meeting link from attendee view within meetings (Meetings and Events). They can't join the meeting - Only attendees who have a user account on your site and have signed in can attend the meeting. After your Webex site is created, you receive an email. GET /v1 /adminAudit/eventCategories Response Properties eventCategories array [string] An array of audit event categories. access immediately after you accept the signup request, edit the user's account, specify a password, and provide it to the To require sign-in, when joining a meeting or training session by phone, check the following boxes: Under the Webex Meetings section, check Require users to have an account when joining by phone. Open the CSV file and check the Recommended action column (the last column). Thus, this restriction impacts users who join only by phone. Example https://example.webex.com/admin Step 2 On the left navigation bar under Manage Site, choose Site Settings. A. Sign in to manage your Webex account Manage your account Sign in and make changes to your subscription, see your account details, change your password, and more. at the sign-in screen to reset their password. Alternative names were everything else except the FQDNs of the Internet Reverse . (Optional) Click the lock icon beside Automatically lock. Site Administration allows you to specify required profile fields for new users (previous screenshot). Site Administration sends an email message to the person who requested an account, indicating that if the request was accepted A. Also, consider restricting video conferencing systems from dialing into a meeting that requires attendees to sign in. Authenticated attendees in your organization join the meeting directly, while guests wait in the lobby. To unblock the site so you can update to Control Hub, either remove the SSO IdP from the Site Admin site or add an SSO IdP to the Control Hub organization. Modern administrator controls, such as Directory Connector, SCIM, and active directory groups. Which type of Cisco Webex account do you have? Adding users to Control Hub: https://help.webex.com/nj34yk2, Integrating your Control Hub organization with an identity provider: https://help.webex.com/lfu88u. Additionally, any user that was deactivated in Site Admin before the site update will be listed in the Meetings CSV export file in Control Hub. The Display name appears in the Meetings Participants List. This is a temporary stop-gap measure and the integrations should still update to use email address or Webex Oauth for authentication. Consistent security policies across all Webex services. A user's email in Site Admin is used by another user in Control Hub. User profile fields are configured per site, so the same user can have different values across multiple sites. Add a new user to your organization. If the Send "Welcome" email to this host when account is created checkbox is grayed out, Welcome emails will still be sent to new hosts.However, this email may take up to 24 hours to be delivered, and is the standard Welcome email provided by Webex. This causes the site update to not work because you won't be able to resolve the users with issues. The Cisco Webex suite delivers a complete collaboration from the cloud that connects people and teams anytime, anywhere. Open the Review prerequisites for updating administration control, and click Export affected users in CSV. Sign in to Site Administration, and navigate to Configuration > Common Site Settings > Options. The calendar invite shows the Webex meeting details, including a link to join the meeting. With the default setting They wait in the lobby until the host admits them, when the meeting is unlocked, users in your organization who have signed in with a Webex account using a host or attendee license bypass the lobby and join the meeting directly. form on your Webex service site. Make sure there are no pending or blocking actions on the subscription. Hosts can't change the lock settings for their meetings. If your site has API integrations, then switch to using the People APIs. Note:Attendees do not need attendee accounts to attend Webex sessions unless the host requires that they have an account. See Manage User Accounts in Cisco Webex Site Administration for more information. Please enable it and reload the page. Users must be in the Control Hub organization to be assigned a host or attendee license in Webex Meetings. Separate meeting lock settings are available for scheduled meetings and personal room meetings on your Webex site. SSO is required for this feature. Those settings will be applicable as before the site update. Different groups of users in Active Directory can be assigned different licenses based on a license template. A. Username values are lost after updating a site to Control Hub. It is not possible to link users in WebEx Administration to WebEx Control Hub. These values will be synched to Webex identity in the future. You can change the landing page that appears when a Webex session ends. PRODUITS COMPLMENTAIRES CISCO WEBEX CODEC PRO In Site Admin you can choose to allow users to request a (host) account on the site. Your site administrator is the person who sets up and manages your Webex site. Prior to CWMS version 2.5MR5 there was one certificate set for all machines in CWMS. NA. If you update your site to Control Hub without correcting user email address mismatches, the affected users must use their Control Hub email addresses to sign in to their meeting site. A site can also have no SSO even if the linked Control Hub organization has SSO set up. For a more detailed overview of the differences between Site Administration and Control Hub, see this article. For a demo on how to update your site to Control Hub, see this video. Sites must be associated with a subscription before it can be updated to Control Hub. We plan to deprecate Webex Site Administration in Q4 of the 2023 calendar year (exact date to be determined). Each site can be set up with different SSO configurations and IdPs. A pop-up window appears. If users were created in Webex Identity/Control Hub due to site linking, then their first linked site's credentials apply (if the org wasn't configured with SSO). Not really Allow attendee to join the audio portion of Personal Conference before host. Users with email addresses that are linked to users in a Webex for Government organization will cause the update to fail if those users aren't deactivated before starting the update. Get a call back. The following subscription has pending operations in Control Hub: (SubID). Consistent sign in experience across all Webex sites and services. Emails from the system are sent by using admin@<WebEx-site-URL>. The meeting host activates their personal room when they join and deactivates the meeting room when they leave. After this change is made, system traffic coming from hostnames, other than the ones currently configured, is dropped. Those users also won't be shown as having any access to the site in the user section of Control Hub. You can use the People API to create organization administrators with full or read-only permissions, and these become administrators on all your Control Hub managed meeting sites. Pending self-sign up account requests aren't carried over to Alerts center. User profile fields are centralized in Webex identity. Please read this document: https://help.webex.com/en-us/nj34yk2/Ways-to-Add-and-Manage-Users-in-Cisco-Webex-Control-Hub Please rate helpful posts and if applicable mark "Accept as a Solution". You can read about the details and caveats at XML API 41.11.0 Updates. Go to the Webex Events section, and check All events must be unlisted. To have requests placed in a queue for approval, select Site admin will manually approve host account requests. Site Admin sites without SSO configured will have SSO enabled and will use the same IdP as the organization after being updated to Control Hub. Users can be admitted to the meeting, or removed from the lobby individually or as a group. As an administrator you can control the security features for all scheduled meetings on your Webex site. If you try to update the site to Control Hub while users have these problems, the update administration process could fail. The external admin must sign in to Control Hub once after being assigned the external full administrator role before they can get admin access to meeting sites. A. In Modern View , from the left navigation menu, select Support . The system automatically generates an eight-digit numeric password for phone and video conferencing system attendees and adds it to the meeting invitation. Select a user who was a full administrator in Site Administrator, and verify that they have the appropriate level of access to the updated site in Control Hub. In addition to using the meeting lobby and meeting lock features for personal room meetings, you can use CAPTCHA to detect and block attackers using robots and scripts to fraudulently gain access to your personal room meetings. Note: Only Administrators can install the Cisco Webex Meetings desktop app and Productivity Tools using silent mode. Even meeting titles can reveal sensitive information. You can temporarily turn off user accounts, and can reactivate them at any time. Control Hub has its own APIs, including People and License REST APIs for creating and licensing users at: https://developer.webex.com/docs/api/v1/people, https://developer.webex.com/docs/api/v1/licenses. After you review the best practices for site administrators, be sure to review the best practices for secure meetings for hosts. This is the URL for your WebEx site, followed by a forward slash (/) and the word "admin". This setting applies to Events (classic). This requirement ensures that virtual cameras inherit all permissions that you grant participants, such as microphone and screen capture. If your organization is configured for directory sync, then make sure all users that you want to be in your organization are present in the site. If you want to assign Site Admin roles via an API, you're still required to use XML API. If you want to completely manage users, Webex services, and licenses all in one place, you can choose to update managing a Webex site from Site Administration to Control Hub. Although the Meetings for iOS app won't require users to re-sign in for up to two months after the site update, we suggest that users re-sign in manually to preemptively avoid that situation. For Personal Conference Meetings (PCN Meetings), we recommend disabling the join audio before host option. When users request new accounts, it may take up to two days before the user is granted access to your site. Webex Site Administration Operating System: Windows Desktop, Mac Release: WBS33, WBS39 For: Administrator Subscribe March 31, 2020 | 19416 view (s) | 28 people thought this was helpful Configure Branding for Webex Site Administration In this article About Branding Services Configure the Branding for Your Site Header Go to the Webex Events section, and check Enforce event password when joining by phone. Hosts can also configure meeting security, meeting options and attendee privileges when they schedule their meeting. As an administrator, you can force meeting hosts to use the site-wide default meeting lock settings, or allow the host to set the number of minutes after the meeting starts when it gets locked. Administrators from partner organizations can host test meetings without consuming a license. Webex best practices for secure meetings: Site Administration Follow these best practices to help ensure security for your Webex meetings, trainings, and events. Common sign-in experience for all end users between different Webex services. All other user fields are optional when you create a new user in Control Hub, so we do not enforce additional profile data for Control Hub managed sites. Features marked with a yellow triangle exclamation point icon are just for your information and require no action. Note: If your site has API integrations done by your company or through third-party solutions, such as learning management solutions, make sure you review the Prepare site API integrations to work with Control Hub section. Follow all instructions that were provided for your implementation. Users will use the same credentials to sign in to both the Webex App and Webex Meetings. Make sure you plan accordingly to avoid deactivating the users in Site Administration before updating your meeting site to Control Hub. *Lock out an account after a configurable number of failed login attempts, Deactivate an account after a configurable number of inactive days, *Add a CAPTCHA security check in the signup form which requires new users to type the letters or digits of a distorted image that appears on the screen, *Require email confirmation of new accounts, Require specific rules for password format, length, and reuse, Create a list of prohibited passwords (for example, password), *Force users to change password at regular intervals, Set a minimum time interval when users can change their password, Require strong passwords for meetings (Include registration and panelist passwords), Webex best practices for secure meetings: Site Administration, Small business account management (paid user), Enable Personal Room (When enabled, you can turn this on or off for individual users), Automatically lock the meeting [x] minutes after meeting starts, Webex Meetings Security and Personal Room Security, They wait in the lobby until the host admits them, Enforce meeting password when joining by phone, Enforce meeting password when joining by video conferencing systems, Enforce event password when joining by phone, Enforce training password when joining by phone, Show CAPTCHA when attendees enter a host's Personal Room, Require login before site access (Webex Meetings, Webex Events, Webex Training), Require users to have an account when joining by phone, Hide meeting link from attendee view within meetings (Meetings and Events), best practices for secure meetings for hosts, Use Scheduled Meetings for comprehensive security, All meetings: Lock meetings after a default time, All meetings: Use the lobby to control meeting access for guest users, Know who you're letting into your Webex meeting, Scheduled meetings: Enforce meeting password when joining from phone or video conferencing systems, Scheduled meetings: Don't allow attendees to join before the meeting host, Personal Room Meetings: Use CAPTCHA for guests joining Personal Room Meetings, All meetings: Disable callback to certain countries, All meetings: Control content sharing and file transfer, Create custom session types for your Cisco Webex site, in Site Administration, Allow participants to share during meetings, All meetings: Make all meetings accessible only to users in your site, by requiring sign-in when joining a meeting, event, or training session, All meetings: Hide the meeting link from attendees, within meetings, prevent third-party virtual cameras from loading in Webex Meetings, Webex best practices for secure meetings: hosts, Webex best practices for secure meetings: Control Hub. Registering an integration with Webex is super easy. When checked and the host requires sign-in, attendees must sign in from their phones. On the Add User page, select the type of account that you want to create. Control Hub has other license management options, like auto-assignment templates. Internal and external authenticated users have signed in and verified their identity. Or you could enter your site URL, which is like yoursite .webex.com, in the browser address bar. I wanted to know if the same was true for site admin managed sites. You can set up organization- or group-based license templates to automatically assign licenses to new users. You can get a report of inactive hosts to help you remove licenses from those users, individually or in bulk, or by API. You and other administrators can review self-sign up requests in Alerts center. Small business account management (paid user), Review prerequisites for updating administration, updating a site to Control Hub is permanent and you can't undo the update once it finishes, Prepare site API integrations to work with Control Hub, https://ebooks.cisco.com/story/controlhubessentials/, https://developer.webex.com/docs/api/v1/session-types, https://developer.webex.com/docs/api/v1/tracking-codes, Disable Site Administration features that block updating administration to Control Hub, Review Site Admin users that could block site update, Manage User Accounts in Cisco Webex Site Administration, Batch Import and Export Webex Users in Webex Site Administration, Update a Meetings site to be managed in Control Hub, Validating site management from Control Hub, set up organization- or group-based license templates to automatically assign licenses, End user sign in changes after updating site to Control Hub, set up organization- or group-based license templates. We have a centralized user management system underlying Control Hub, where users are distinct and unique within the whole organization (and all of Webex). See this article for more details. There are no changes to them. A. Select the privileges you want to enable for the user. Username values in Site Admin are overridden with email addresses of users in Control Hub after the update has finished. Webex Meetings Download and Install Section Overview Download the Webex Meetings desktop app Install the Webex Scheduler for Microsoft 365 or on-premises Exchange Webex Meetings Suite System Requirements Collaborate Documents. The Webex Meetings Suite helps enable global employees and virtual teams to meet and collaborate in real time as though they were working in the same room. The meeting host can see a list of attendees waiting in the lobby. When you're managing the site in Control Hub, you can only assign host licenses (& attendee role) to users in the same Control Hub organization. However, bear in mind there is no site migration process from Site Admin to Control Hub, it requires the site to be removed and then re-added or a new site URL to be used. Depending on each user's history, the number of sites they had an account on, etc. User Privileges Set User Account Privileges Site administrators can set the privilege assignments for a user account at any time by specifying the following: The types of meetings a user can host on a Webex service site. You can also allow users with an account to request additional services on the site. External users with Basic Meetings licenses will need to be deactivated or upgraded to a paid Webex Meetings license prior to updating the site from Site Admin to Control Hub. Update Webex Meetings site management from Site Administration to Control Hub. Control Hub also uses People REST APIs for user management, such as creating or licensing users. There is an exception to this rule: site administrators are eligible for updating to Control Hub if they belong to the partner organization that created or manages your Control Hub organization. For example, a meeting entitled Discuss acquisition of Company A can have financial impacts, if revealed ahead of time. If site is SSO enabled, then make sure that: The site license information in Site Administration doesn't match the site license information in Control Hub. Select Call-in authentication to require call-in authentication for attendees. Claim your users from other organizations (after verifying your domains): https://help.webex.com/nceb8tm. For Webex Support, go to Support > Contact Us , and then scroll to the Contact Support section at the bottom of the page. This requires you to configure your SAML assertions to pass this value when configuring SSO in Control Hub. I suspect this is due to how the integration is done and the APIs used, Site admin is legacy, all new sites (unless otherwise requested) would be Control Hub managed. If any of these options aren't available, contact Webex support to enable them. (see screenshots). The lobby is enabled by default for all Webex meetings. With this default setting, when a meeting starts, and the meeting is unlocked, all guest users are placed into the lobby, until the host admits them. Deactivated users also undergo some processing during the site update, at approximately 1500 deactivated users/minute. Deactivate or reactivate users on a Webex site by removing or adding licenses. This setting makes your meetings internal only which means they are available only to users in your organization. If the meeting site is configured for SSO, then you must also configure SSO for your Control Hub organization. You cannot remove a user account from your Webex service site using Site Administration. Administrators with only a Site Admin role may not be able to do some operations with XML APIs, such as changing a user's email address or display name. In Site Administration, the user profile is distinct per meeting site. We have a tool in Site Administration to help you through this change, so if your site is already eligible to update to Control Hub, you can get started by clicking on Update Administration in the navigation menu. Contact your site administrator to allow O365 permissions. If your site fails to update to Control Hub, check the following table to see if one of these comon errors are the cause and what you can do to fix it. Site linked organization ID isn't the same as the subscription organization ID. The following table explains the significant differences between managing a Webex site in Control Hub and Site Administration. Change the user's email address in Control Hub to match the Site Admin email address: https://help.webex.com/nsi3kgb. This section focuses on differences called out when updating your site. Some sites won't be enabled for this feature until the partners that manage those organizations are ready. This value will also be passed to Control Hub during auto creation of new users. For micro, small, or medium systems, email notifications come from the administration virtual machines (either the primary or high-availability system). On the Add User page, select the type of account that you want to create. You can either have the same SSO for all sites, or no SSO at all. If your Webex site enabled auto account creation in Site Admin, you can enable a similar feature in Control Hub with SAML auto account creation. Those deactivated users will lose their service on the sites.*. Claiming users is especially important to do because it ensures as many users as possible who should be in your organization are actually there. Add the Webex Scheduler add-in from Microsoft AppSource Set your Webex site in Outlook Retry site update after pending operation is completed. Webex Meetings Personal Rooms are a form of Webex meeting that are continuously available to the meeting host. On the hub sites the feature requires to be activated at the user level. An internal error prevented this site from being updated. Ensure that the mail server can recognize this user. In addition, we recommend that you require attendees to sign in when dialing in from a phone. In the future, we're working on allowing admins to configure Control Hub to require sign in for all participants whose email addresses match domains claimed by the organization. First, review this document and ensure that your organization follows the best practices that are recommended in the, Next, sign in to Webex Administration and click. You can Admins can require "SSO authentication for attendees" for participants whose email addresses match specific domains. Confirm that the updated integration is working as expected. Change the Session End Page for Webex Meetings This procedure is for Webex Meetings only. Deactivated users will still appear in the site CSV export file after updating the site to Control Hub. The update will fail if active users on the site can't be linked to Control Hub users. Re-sign in required for users on Webex Meetings mobile app for iOS: During the site update, users whose usernames don't match their email addresses may need to sign in again. Many organizations that use SSO may prefer to centrally manage their users in external directory tools such as Microsoft Active Directory and Microsoft Azure, as well as requiring authentication with external identity providers. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services, such as Meetings, Messaging, and Calling. If you need this automated deactivation option, and the other options in Control Hub are not suitable for you, then you should avoid updating your site to Control Hub at this time. If anything goes wrong, you'll see an error message with suggested action. On the Site Information page, select the new host account request link, or the new participant account request link. All management for this site must be done in Control Hub. With Webex Meetings, you'll experience high-quality video meetings that make you feel like everyone's in the same room. Features that are marked with a red circle X icon must be done. If the Webex site is linked, then users can sign in to the Webex App using the same credentials for their Webex Meetings site. Review the prerequisites, especially the CSV list of users in states that could affect the success of the update. Webex helps to simplify business processes and improve results for sales, marketing, training, project management, and support teams. For example, if you started the site update at 5:20 and your site has 3000 users, you can expect the update to be done in around 8 minutes. For example, if you started the site update at 5:20 and your site has 3000 users, you can expect the update to complete in around 8 minutes. It doesnt prevent attendees from copying and sharing meeting links from their email invitations. Go to the Webex Training section, and check Enforce training password when joining by phone. Sign in to Site Administration and click Update Administration. If users forget their passwords and you enabled the Login Assistance option, they can request them from the login page. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Overview of Webex security The Webex Meetings Suite helps enable global employees and virtual teams to meet and collaborate in real time as though they were working in the same room. The site update will take longer to update if it's triggered near the top of the hour. Participants who join using the Webex application must authenticate, so Webex doesn't prompt them to authenticate when they connect to audio. For better performance, you can add an additional thread to parallelize createuser calls. All Webex sites in Control Hub share common settings, such as user creation and how users authenticate to Webex. Click Update to Control Hub. Manage User Accounts in Webex Site Administration. The update will fail if: We strongly recommend verifying your domains and claiming your users. Collaborate Manager Admin user guide - Top 10 features. A user export file of all users in Site Admin is available in Control Hub for 90 days after you update the site to Control Hub. Take the recommended action for each user in the file. If an organization is configured for SSO, then all Control Hub managed Webex sites in the same organization follow the same SSO. A. A. Sign in to Control Hub. Was this article helpful? Collaborate Terms & Conditions. : If users were linked to existing users in Webex Identity/Control Hub, then users will use that same password for all Webex sites that are updated to Control Hub. Active Directory isn't available for Site Administration. Administrators can make tracking codes required for new hosts. The following email templates aren't customizable in Control Hub managed sites, but you can customize these emails in Site Administration: If administrators configured site with "SSO authentication for attendees", then hosts can: Restrict events to invited attendees only in the Webex Events (classic) scheduler. Find and disable the Allow host account signup option. This requirement only applies to meetings on that site. Distinguishing between Unverified and Verified External Users allows you to enhance meeting security by applying more stringent meeting entry controls for unverified users. Attendees must have added a phone number and PIN to their profile settings to do so. Webex Assistant for Meetings is enabled, by default. Users can't request for host privileges or additional services from their Webex site landing page. For example, welcome emails are controlled through licensing of users and admins aren't involved in user password management. A. The experience of managing sites in Control Hub is similar to managing in Site Administration. Use the Search features to locate the user account. They wait in the lobby until the host admits them - (Default setting) This option is the minimum recommended level of security. But your results could vary. For example, you can add countries that you dont do business with, or from which you've received fraudulent or suspicious calls. Users are redirected to sign in to that site. See Batch Import and Export Webex Users in Webex Site Administration for more detail. Responsible for administration and management of Cisco / Webex Telephony and conferencing. Webex Meetings users and settings are managed in Site Administration. For more information, see Scheduled meetings: Enforce meeting password when joining from phone or video conferencing systems. Personal Room Meetings can be enabled or disabled for all users in your Webex site. Contact your site administrator for more details"? They won't block you from starting the update administration process, but it's better to fix the email addresses before starting the update. cannot host Webex sessions. Those users may be unable to sign in if they try to sign in with the email address in Site Admin or if their Control Hub email address is no longer valid in their IdP (for SSO orgs). Tracking codes are optional for new hosts. Claiming eligible users (your company's users) into your Control Hub organization (requires that your organization has verified the email domain of those users) will reduce the number of users that need to be deactivated before updating your site to Control Hub. If you need access to those values, one solution is to copy the values to a tracking code before updating the site. Users who already joined meetings before the site update started won't be affected. If the Display name field is empty, the user's First name + Last name appear in the list by default. The following reading will help: The Control Hub eBook: https://ebooks.cisco.com/story/controlhubessentials/, How to manage your domains: https://help.webex.com/cd6d84. Read https://help.webex.com/n3ijtao. The site will switch over to use the same SSO IdP as the Control Hub organization. A. There is an issue with the organization ID. Deactivate or reactivate users on a Webex site with a check box. The Microsoft OAuth client ID is Cisco Webex Meetings - 7a91e319-a65d-4ceb-909b-12203561dbf5. In Control Hub you can accomplish the equivalent by using an external full administrator account for this purpose. If your organization's Webex service site includes the account signup feature, use this procedure to accept or reject account requests. This type of situation is best avoided by updating the email addresses of users in Control Hub as changes are made to the email addresses of the same users in Site Admin. Users sign in with one email address for every service. If the user typically uses a name that differs from the corporate directory, you can enter their preferred name in the Display name field. Consider disabling the join before host options for your site, particularly for listed meetings. Sign in to Webex Site Administration and go to Site Information. Meeting hosts can always use in-meeting controls to lock and unlock their meeting while it is in progress. The host must dial the Webex access number for the audio bridge, and then enter the host access code and host PIN, before attendees can join the meeting. Before updating your site to Control Hub, we highly recommend that you review the following items first to make the update go as smoothly as possible: This file will list all the users that need attention and will have a recommended action for each user. Session types and tracking codes are also available with REST APIs at: However, the REST APIs above don't support all the user management functions available in XML APIs. List Admin Audit Event Categories Get the list of all admin event categories. All sites share the same SSO configurations and identity provider (IdP). If your organization is configured for directory sync, make sure all users on the site that must be part of the Control Hub organization are added to Directory Connector or Azure AD first before starting the update. Site updates are paused for a few minutes before and after the top of every hour. Those certificate names are based on the WebEx Site URL. Third-party virtual cameras require Webex to load their libraries and permit access to the camera. Some of the email templates in Site Administration arent applicable to Control Hub, so customization for those email templates isn't applicable in Control Hub managed sites. When you deactivate users, they lose their host license or attendee privilege (depending on which role they had while Active). Administrators can manage a Webex site without consuming a license, but requires a license to host meetings. Users can change their own email addresses in Control Hub organization: https://help.webex.com/nme40aeb. For more information on lobby controls see Know who you're letting into your Webex meeting. In CWMS certificates, those are the DNS names of the CWMS pieces (VM FQDNs, WebEx Site URL, and WebEx Administration URL). You'll still have access to them. Whether you're having a quick discussion or working on a project from. When enabled, CAPTCHA applies to guests joining your personal room meeting. Webex administrators can enable and disable Webex Assistant at any time. Control Hub has the following options to prevent unauthorized access: Automatic timeout after the first few failed attempts. Supported mobile, wearable, and Webex devices Webex strongly discourages disabling the lobby, because it makes your meeting vulnerable to unwanted attendees joining your meeting and meeting toll fraud. Open the Getting Started link from that email, using Chrome or Firefox, to access your site. The ( and ) characters wont be shown as part of the participants name if those characters are included in the Display name field. Similarly, if you allow attendees to join before host, consider not allowing them to join audio before host. If the user needs How would a Cisco Webex site administrator enable the feature for users to save their personal information? API integrations should be tested thoroughly to make sure that all features are working after Webex sites are updated from Site Administration to Control Hub. The site update will fail if any active users on the site can't be linked to a Control Hub organization. In Site Admin SSO sites, many integrations use a local admin account to bypass SSO authentication. However, we've observed that a higher percentage of fraud originates from the following locations: To help reduce fraud, we recommend that you disallow certain countries in the Webex Allowed Callback Countries list. This guide references Webex Integration token management and how to exchange these tokens for session tickets for use in XML APIs. Grant them a host license, modify their session types, and verify that they can host meetings. Under Security Options in the Webex section: Go to the Webex Meetings section, and check All meetings must be unlisted. 0 Helpful. Sign in to Webex Site Administration and go to Users > Add User. Locking Webex meetings affects the meeting entry behaviour for all users. This applies to both Control Hub managed sites and sites that were updated to Control Hub. Users can be automatically created through SSO auto account creation and XML API. Confirm that their scheduled meetings are effective. The Webex Meeting Site Administration is oriented to manage and access to your Webex Meeting, Events, Training and/or Support. If your organization has enabled the account sign-up option, users can request new accounts by completing an account sign-up For more information, see Create custom session types for your Cisco Webex site, in Site Administration. Check the box next to the request, then select Accept or Reject. But your results could vary. The site has no subscription associated with it. To edit user account details, select the account name. The user may not know that they now need to use their Control Hub email address to sign in or the email address in Control Hub may no longer be valid in their organization's SSO IdP. Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. Go to the Webex Training section, and check All sessions must be unlisted. Configure the meeting entry behaviour when the meeting is locked: Everyone waits in the lobby until the host admits them. If you disable the use of third-party virtual cameras for your site, only Webex can access these permissions. You'll need to provide some basic information like your integration's name, description, and logo. This should be done before updating the site to be managed in Control Hub. XML API service URLs' are unchanged after a site is updated from Site Admin to Control Hub managed. When users sign in to a Webex Meetings site, the sign-in screen will look different. Depending on what your integration is doing, admins may also need to be assigned a host account on the Control Hub site for the integration to work (this wasn't required for admins in Site Admin sites). Contact your Webex Support team. To help plan your site update, review the Site assessment readiness section. If you automatically lock the room, the icon turns red. If you dont see the preceding option on your Webex Events or Webex Training site, go to Support > Help > Contact Support . Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options. This measure ensures that only people with an invitation can join the meeting when using a phone or video conferencing system. Telephony callback fraud can happen when someone joins one of your meetings and uses callback to call suspicious phone numbers from different countries, which cost your organization money. They also set up your account and manage your account settings. Contact your Webex Support team. If meeting security is your primary concern, we recommend using scheduled Webex meetings which have a comprehensive set of configurable security features. Before you begin We absolutely recommend that you keep your number of administrators to a minimum. Some features need to be disabled before you can update a Webex site to Control Hub. Create a password that conforms to any password criteria settings for the site and enter it. When you create a webhook for a particular event, the notification data will be sent as an HTTP POST, in JSON format, to a URL of your choosing, each time it is triggered. However, you can change the information about the account, including the username This'll also apply to non-SSO organizations. select options to: Require site administrator approval for all account requests (all requests are placed in a queue for you to accept or reject). Hosts in other companies or organizations. These users may be required to sign in to their Webex clients again if they try to access Webex services on the site during the site update to Control Hub. This feature isn't available in Control Hub because there are more robust ways to add new users. The update starts a banner appears above Site Administration to let you know that a site update is in progress. Users will have a single, unified sign-in experience to the Webex App and all Control Hub managed sites. Step 1 Log in to the WebEx Site Administration interface using your WebEx Site Administration URL username and password. A. We recommend that you enforce password requirement on users joining scheduled meetings from phone or video conferencing systems. If you would like to have Welcome emails sent immediately after the account creation, or if you would like to use customized Welcome emails . If enabled for your Webex site, they can be enabled or disabled for individual users. Try these actions to fix users with mismatched email addresses: Change the user's email address in Site Admin to match the Control Hub email address, Users can edit their Site Admin profiles: https://help.webex.com/nmig1kcb. A. If the username doesn't match the user's email address in Site Administration, then those users will have an impact with the sign-in experience. Host recordings aren't affected. To view detailed information about a user requesting a password, select the username. This option is only available for SSO-enabled sites. To prevent attendees from joining before the host, uncheck the following boxes: Allow attendees or panelists to join before host (Meetings, Training and Events), The first attendee to join will be the presenter (Meetings). If you configure these additional requirements, you cannot add users to the site without them. Check the Call-back check box to enable call-back to each phone number. How do I enable the Teleconference Keep-Alive feature in Site Administration? In the Webex Meetings Security and Personal Room Security under the section When a meeting is unlocked, select one of the following options for Unverified Users and Verified External Users: They can join the meeting - Disables the lobby for your meeting, allowing any user to directly join your meeting. Administrators consume a license to become a site administrator and can host meetings. Users that are shown as inactive in the user status column of Site Administration won't have access to the Control Hub managed site. If the Control Hub organization is configured with SSO, then linked Site Admin sites with a different IdP than the organization will use the same IdP as the one in Control Hub (the previous IdP used in Site Admin won't apply anymore). Sign in to Webex Site Administration and go to Users > Edit User. Site administrators can add, edit, or deactivate users, assign different account types, and enable site-wide account settings. On the Site Information page, select the New password requests link. Consistent security policies across all Webex services. Change one of the email addresses or usernames. Use this procedure to display an account signup form on your site so that users can request participant accounts. Scheduled meetings are one-time meetings that are password protected and have a wide range of security features in meeting feature controls and attendee controls. Online collaboration must provide multiple levels of security, from scheduling meetings to authenticating participants to sharing content. The site will use the same SSO IdP as the Control Hub organization. 08-19-2021 02:02 PM. Those API integrations don't need to change to use an email address for authentication at the time of site update. If you set the number of minutes to 0, your meeting is locked when it starts. Users must enter their email address to sign in even if their organization is configured for SSO. Find Require for account signup: and clear all the boxes for required user profile fields. You can extend this to require tracking codes for user creation (screenshot below). To accept one or more signup requests, select the check box for each signup request that you want to accept, then select Accept. User management - Allows users to perform administration activities pertaining only to adding, editing, or removing users. Make sure to also set up an automatic license template so that new users will automatically get assigned licenses once their accounts are created in the Control Hub organization. Sign in to Site Administration, and open the Update Administration page. If you're using SSO, then ExternalID is a Control Hub user attribute that can contain this value. Sign in to Site Administration, and go to Configuration > Common Site Settings > Options. Control Hub now provides access to most controls available in the Site Administration Tool such as user license assignment, session types, tracking codes, site configuration and more. By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. In the Webex section, check Require login before site access (Webex Meetings, Webex Events, Webex Training). Authentications for API integrations via username and password that worked before updating the site will also continue to work. The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. We recommend you enforce automatic locking of meetings after a set time. If your site is large and has more than 1000 users whose email addresses are different in Site Admin than in Control Hub, then you could experience an empty "user to review" CSV file in the site update wizard. This issue is being worked on and we plan to resolve it in the coming weeks. If your Webex contract provides the concurrent license option, you can add any number of user accounts. SSO isn't required for this feature. or rejected. User credentials are associated with their Control Hub identity. The tool doesn't check to see if you've corrected the issues until after you start the final update. Sign in to Webex Administration, and go to Configuration > Common Site Settings > Options. But there are some exceptions which are detailed in the following list: createuser API takes longer to complete on Control Hub managed sites. Administrators can customize the suffix for authenticated and non-authenticated users. Effective security begins with Webex site administration; which allows administrators to manage and enforce security policies for host and presenter privileges. There are some features you must disable, and you must check that all users are in a good state to be updated to Control Hub. Therefore, most integrations should work unmodified after site update to Control Hub. If you want to completely manage users, Webex services, and licenses all in one place, you can choose to update managing a Webex site from Site Administration to Control Hub. When enabled, Webex prompts all hosts and attendees for their credentials when they join a meeting, event, or training session. Read more about managing meeting sites in Control Hub at https://help.webex.com/naqlzeu. A. When users are placed into the lobby of a meeting, they are categorized into three groups to simplify user screening and meeting admission choices: Internal users (authenticated users in your organization), External users (authenticated users in external organizations), Unverified users (users who have not signed in and are not authenticated). Beginner. That is what was done originally but I wanted to know if there was anything that needed to be done to the user profile. While the account is turned off, the user Users can only have one password across all Webex services. Users must. If you want to have all requests automatically approved, select Automatically approve all host account requests. In the Personal Room Security section, check the box beside Show CAPTCHA when attendees enter a host's Personal Room. If your organization works with sensitive information, we recommend that you require all users to have an account on your Webex site. Look for the Site Update section, where you can read the Update status. Open a case for help with your account. IT administrators can now fully manage new Meetings Sites via Control Hub. After you finish making changes, click Save. For listed meetings, the meeting topic and other details appear on your Webex site for authenticated users, as well as unauthenticated users and guests to see. Cisco Webex Meetings Desktop App Installation Matrix The Webex Meetings desktop app can be downloaded automatically or manually, or it can be mass deployed by your site administrator. Webex site administrators can assign different privileges when they add or edit users for their site. To increase security for meetings on your site, you can prevent third-party virtual cameras from loading in Webex Meetings. Your changes can take up to 30 minutes to update in the app. See this help article for more information. * Starting with the release of 42.12 for Webex Meetings, you'll be able to update sites with external organization users unless those users have Basic Meetings licenses. We don't list these users in the users-to-review.csv file. Read more about tracking codes at https://help.webex.com/izu2ty. This setting also applies to Webex Webinars. Small business account management (paid user), Allow users to request additional services, Automatically approve all host account requests, Site admin will manually approve host account requests, Allow Users to Request Accounts from the Site. API integrations can be built entirely with Webex XML APIs. 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